Acme United Corporation, in cooperation with the US Consumer Product Safety Commission (CPSC), is conducting a voluntary recall of PhysiciansCare medication containing aspirin, acetaminophen, or ibuprofen. The product is being recalled because the packaging is not child resistant when being used in the household as required by the Poison Prevention Packaging Act (PPPA). Therefore, for household use the medication poses a poisoning risk for small children.
To read the complete CPSC Press Release, click
The link is also available in the banner at the top of the page thoughout the website.
The complete list of PhysiciansCare brand over-the-counter drugs included in this recall is available
There are no known issues with the quality of the pills. Product purchased for office or industrial use is not being recalled.
To get started, please tell us if you purchased the product for household use or for office/industrial use.
You are not affected by this recall. No further action is required. If you have additional questions, please call 1-888-520-2199.
Product purchased for household use is affected by this recall.
Please note that refunds are only available for product purchased for household use between 2014 and 2021.
In order to register you will need the following:
Note - If you purchased more than one product covered by the Recall, we ask that you complete an additional registration for each product purchased.
Invalid email address. Acceptable format: 'X@Y.Z'.
Email addresses must match.
Invalid phone number. Acceptable format: 'XXXXXXXXXX'.
Should the refund be issued to the person listed above?
Please let us know the address where the refund should be sent:
Invalid postal code. Acceptable format: 'XXXXXX'.
Invalid postal code. Acceptable format: 'XXXXX'.
Please select the affected product that you purchased from the drop down below.
Please note the Antacid in the Medication Station and/or Multi-Pack is not subject to this recall.
To process a full refund, we need information from and an electronic copy of your purchase receipt establishing the amount you paid.
Your receipt can be found by logging into the site where the product was purchased or possibly included in an email confirmation of the purchase.
Please see the example below.
Please upload an image of your receipt.
Invalid file type. Acceptable photo formats include '.jpg' and '.png'. File size limit is 5MB.
Be sure your image clearly shows the name of the product purchased as well as the purchase price.
You will need to either:
Please write your initials on the box on the side with the lot code. The lot code can be found on the back of the tablet wrapping or on the box. Then, capture an image that allows us to see the name of the product, the lot code as well as your initials. If you no longer have the box, please capture an image of packets of the affected product showing product name, lot code, and your initials.
See examples below.
Be sure the image clearly shows your initials, the name and the lot code of your affected product.
Please upload an image showing the product either prepared for disposal in your trash or an image of the take back site where you dropped the medicine off.
Examples of Safe Disposal
Please note throwing unopened packets, or the entire box of the medicine into the trash is not considered Safe Disposal. Your uploaded image must support a Safe Disposal method.
Once you Submit, you will receive an email confirming that your registration has been received. The email will include details about your registration and next steps.
You will also receive a separate email with the pre-paid shipping label. Please send back the affected product using the prepaid shipping label. When we receive your product, your registration will be reviewed.
We will review the information provided and contact you if we have questions or if we require additional information.
Once we confirm your registration, you can expect a full refund will be mailed within 7-10 business days.