{ "layout": { "siteTitle": null, "forAssistance": "If you need assistance, please contact a representative at 1-833-408-0463 between 8:30 a.m. and 6 p.m. (Eastern Time) Monday through Friday.", "copyright": null, "registered": null, "pressRelease": "Press Releases", "cpsc": "CPSC Press Release", "cpscLink": "https://www.cpsc.gov/Recalls/2026/Conair-Recalls-Cuisinart-Propel-Four-Burner-3-In-1-Gas-Grills-Due-to-Risk-of-Serious-Injury-from-Laceration-Hazard", "healthCanada": "Health Canada", "healthCanadaLink": "https://recalls-rappels.canada.ca/en/alert-recall/cuisinart-propel-four-burner-3-1-gas-grill-s-recalled-due-laceration-hazard", "contactUs": "Contact Us", "trademark": null, "pleaseSelect": "Please Select", "home": "Home", "faqs": "FAQs", "faqsLink" : null, "disclosure": "Removal Instructions", "privacy": "Privacy Policy", "privacyLink": "https://www.cuisinart.com/support/privacy-policy.html?srsltid=AfmBOorU4tNdKX-mmWtwY4R0-3NzSAF9SelFg8E5LW7Ogc4FgIZZpybe", "video" : "Glass Removal Video", "videoLink":"https://youtube.com/embed/ev07oeVidkA?feature=share", "refresh": "This may take a few minutes. Please do not refresh your screen or leave this page.", "step1": "Recall", "step2": "Model & Serial", "step3": "Affected", "step4": "Mark as Recalled", "step5": "Receipt", "step6": "Contact Information", "step7": "Certification", "step": "Step", "of": "of", "menu": "Menu", "pdf": "Glass Removal Written Instructions", "pdfLink": "https://www.recallrtr.com/SiteResources/3in1Grill/downloads/Propel_Disassembly_Instructions.pdf" }, "Video": { "header": "Glass door bracket removal instructions", "subHeader": "Please review on how to safely remove the glass from your 3-in-1 Grill." }, "contact": { "header": "Contact Us ", "subHeader": "If you need assistance, please contact the recall hotline.", "email": null, "phone": "Phone Support: 1-833-408-0463", "hours": "Hours", "monday": "Monday: 8:30 a.m. - 6 p.m. EST", "tuesday": "Tuesday: 8:30 a.m. - 6 p.m. EST", "wednesday": "Wednesday: 8:30 a.m. - 6 p.m. EST", "thursday": "Thursday: 8:30 a.m. - 6 p.m. EST", "friday": "Friday: 8:30 a.m. - 6 p.m. EST" }, "buttons": { "getStarted": "Check My Unit", "continue": "Register", "valid": "Verify unit", "saveButton": "Register this unit", "next": "Next", "submit": "Submit", "navBack": "Back", "navReview": "Next", "verifyButton": "Check if Affected", "previous": "Back" }, "common": { "previousbtn": "Back" }, "step1": { "header": "CUISINART PROPEL+ Four Burner 3-in-1 GAS GRILLS SAFETY RECALL", "1A": " Recall Summary", "recallDetails": { "message": "Conair’s Cuisinart Propel+ 4 Burner 3-in-1 Gas Grills are being recalled because the tempered glass window in the pizza oven can shatter during use, posing a risk of serious injury from laceration hazard.", "details": "This recall includes the stainless-steel Cuisinart Propel+ Four Burner 3-in-1 Gas Grill, featuring a griddle, a stove top burner and a pizza oven with tempered glass located on top of the lid of the grill. The model number is CGG-6331and can be found on the label on the inside of the right-hand metal door of the grill, along with the serial number.", "info": "For additional information, click the “CPSC Press Release” link in the banner of this site to read the recall press release issued by the U.S. Consumer Product Safety Commission." }, "1B": "How the Recall Works", "registration_instructions": { "step1": "Register for the recall-", "step1a": "For additional information, click the “CPSC Press Release” link in the banner of this site to read the recall press release issued by the U.S. Consumer Product Safety Commission.", "step2": "We review your submission-", "step2a": "Our team will verify the photo to confirm your grill is affected by the recall and that the glass window has been removed.", "step3": "Confirm and refund-", "step3a": "Once your registration is confirmed, your refund will be issued via check within 10-15 business days. You do not need a receipt to qualify for the refund." }, "1C": "Cuisinart Propel+ 4 Burner 3-in-1 Gas Grills" }, "step2": { "header": "Verify Model and Serial Number:", "2A": "Open the metal doors of the grill to locate the label with model number and serial number of your unit:", "2B": "Select your model number:", "model":{ "us": "CGG-6331", "ca": "CGG-6331C", "no": "My model is not listed" }, "2C": "Enter your serial number" }, "step3": { "header": "Your unit is affected by this recall.", "3A": "To qualify for the remedy, you must remove the tempered glass window from the door.", "3B": "Propel + Pizza Door Removal Instructions", "3C": "Safety First", "safety": { "one": "Ensure Grill is not in Use and is completely cooled.", "two": "Disconnect propane/gas.", "three": "Wear gloves to protect from sharp edges." }, "3D": "Tools You May Need", "tools": { "a": "Phillips Screwdriver", "b": "Adjustable Wrench / 5/16th wrench" }, "3E": "Glass door bracket removal instructions", "disassemble":{ "video": "Click the player to watch a video showing how to remove the glass door", "videoLink": "https://youtube.com/embed/ev07oeVidkA?feature=share", "pdf": "Click here for printable step-by-step instructions", "pdfLink": "https://www.recallrtr.com/SiteResources/3in1Grill/downloads/Propel_Disassembly_Instructions.pdf" } }, "step4": { "header": "Mark as Recalled:", "4A": "Once the glass door is removed, please handwrite “Recall” with a permanent marker on the glass.", "4B": "Note: After you submit your registration, you will receive a text message from our recall partner, TruePic, requesting that you upload two photos. The first will be of your door removed with the handwritten Recall clearly visible. The second photo will be of the product label. The photo should allow us to clearly read the model and serial number on the label. The text will come from phone number 858-943-6655. Please note, we will not act on or review your registration until we receive the photos.", "4C": "See below for an examples of the photos you will be asked to submit:" }, "step5": { "header": "RECEIPT (OPTIONAL):", "5A": "If you have an invoice or receipt for the purchase of the grill, you can upload it here.", "5B": "Note – you do not need your receipt to qualify for the refund. If you do not have your receipt, your refund will be $500." }, "contactDetails": { "text": "Contact Information:", "textA": "Please provide your contact information so we can process your registration. The information provided will only be used to communicate with you about this recall and to send you your refund check.", "firstName": "First Name", "firstNamePlaceholder": "Enter your first name", "lastName": "Last Name", "lastNamePlaceholder": "Enter your last name", "email": "Email", "emailPlaceholder": "Enter your email address", "verifyEmail": "Verify Email", "verifyEmailPlaceholder": "Confirm your email address", "phone": "Mobile Phone Number - for text messages. (Enter your 10 digit mobile phone number only.)", "phonePlaceholder": "Enter your phone number", "confirm": "Should the refund be made payable to the person listed above?", "attentionTo": "Pay To:", "attentionToPlaceholder": "Enter name refund should be issued to", "address": "Address ", "addressPlaceholder": "Enter your street address", "streetAddress2": "Apt, Unit, Suite", "streetAddress2Placeholder": "Enter your street address 2 (Optional)", "city": "City", "cityPlaceholder": "Enter your city", "country": "Country", "state": "State", "statePlaceholder": "Enter your state", "province": "Province", "provincePlaceholder": "Enter your province", "zipCode": "Postal Code", "zipCodePlaceholder": "Enter your zip code", "emailValid": "The email domain entered is not recognized. Please review the email address to confirm it is accurate. Suggestion:", "emailValidByPass": "If confirming the email entered is accurate, check this box", "bypassEmailValidation": "The email domain entered is not recognized. Please review the email address to confirm it is accurate. Suggestion:", "bypassEmailValidationDescription": "If confirming the email entered is accurate, check this box", "bypassAddressValidation": "Please check the bypass option below if you want to continue.", "bypassAddressValidationDescription": "Unable to validate address. Please check the bypass option below if you want to continue." }, "step7": { "header": "Certifications:", "7A": "I understand that I must submit my photos via the link from TruePic of my grill with the tempered glass door removed before my registration will be reviewed.", "7B": "I understand that I should not dispose of my glass door until I receive confirmation that my registration has been approved.", "7C": "Once I receive confirmation, I will dispose of the glass door in accordance with local and state regulations.", "7D": "I understand that by typing my name below, I am providing my signature.", "7E": "I, ", "7E1": " , certify that each of the above statements are true and correct." }, "thankYou": { "title": "Thank you for registering for the Cuisinart Propel+ Four Burner 3-in-1 Gas Grills Recall", "registrationID": "Registration ID", "message1": "You will receive an email from ", "message1A": " 3in1grill@realtimeresults.net ", "message1B": " confirming that your registration has been received. If you have not received an email within 24 hours, please check your junk/spam/clutter folder.", "message2": "You will also receive a text message shortly with a link to upload a photo of your grill with the tempered glass door removed along with a photo of the product label. This step is required to complete your registration.", "message3": "Once your photos are received, we will review your registration. If your grill is confirmed as recalled, we will send you an email notifying you that your refund is approved and that a physical check is on its way. Please note that your refund will be based solely on the information we can confirm from your photo. Refunds will be issued within 10-15 business days of confirmation of your registration.", "message4": "IMPORTANT: STOP USING YOUR PIZZA OVEN IMMEDIATLEY, BUT DO NOT DISPOSE OF THE GLASS DOOR UNTIL YOU RECEIVE CONFIRMATION THAT YOUR REGISTRATION HAS BEEN APPROVED.", "message5": "Upon receipt of your refund, please dispose of the glass door pursuant to state and local guidelines.", "message6": "Thank you for your cooperation." }, "email": { "header": "CUISINART PROPEL+ Four Burner 3-in-1 GAS GRILLS", "header5": "Thank you for registering for the recall.", "id": "Registration ID is", "name": "Name:", "address": "Address:", "email": "Email:", "phone": "Phone:", "shipTo": "Pay To:", "model": "Model Number", "serial": "Serial Number", "textA": "You will receive a text message shortly with a link to upload the photo of your glass door removed along with a photo of your label showing the model and serial number. Your registration is not complete and will not be reviewed until we receive your photos.", "textB": "If your grill is confirmed as recalled, we will send you an email notifying you that your refund is approved and that a physical check is on its way. Please note that your refund will be based solely on the information we can confirm from your photo. Refunds will be issued within 10-15 business days of confirmation of your registration.", "textC": "IMPORTANT: STOP USING YOUR PIZZA OVEN DOOR IMMEDIATELY, BUT DO NOT DISPOSE OF THE GLASS DOOR UNTIL YOU RECEIVE YOUR REFUND.", "textD": "Upon receipt of your refund, you may dispose of the glass door pursuant to state and local guidelines.", "textE": "Thank you for your cooperation.", "textF": "Glass door bracket removal instructions", "disassemble":{ "video": "Click here to watch a video showing how to remove the glass door", "videoLink": "https://www.recallrtr.com/3in1grill/video", "pdf": "Click here for printable step-by-step instructions", "pdfLink": "https://www.recallrtr.com/SiteResources/3in1Grill/downloads/Propel_Disassembly_Instructions.pdf" }, "footer": "If you need assistance, please contact a representative at 1-833-408-0463 between 8:30 a.m. and 6 p.m. (Eastern Time) Monday through Friday.", "subject": "Cuisinart 3-in-1 Grill - Confirmation of Registration" }, "actionRequired": { "header": "CUISINART PROPEL+ FOUR BURNER 3-IN-1 GAS GRILL RECALL", "actionA": "This record is for the following registration. If this is not your record, please close this browser and contact us at 833-408-0462.", "details": { "id": "Registration ID", "name": "Name", "model": "Model", "serial": "Serial Number", "refund": "Refund Amount", "send": "Send To" }, "actionB": "Your registration has been approved and the refund for your grill is being processed. Your refund should be processed within 10-15 days and will be sent to the address listed above.", "actionC": "You should now dispose of the glass door, with the handwriting marking it as “Recalled”, in accordance with local and state regulations. You may continue to use your 3-in-1 grill without the glass door.", "actionD": "If you choose to dispose of the grill in addition to the glass door and incur fees from your local trash hauling company, you are entitled to reimbursement. Please upload the receipt documenting proof of disposal and the fee paid here within 14 days of confirmation that your registration was approved. We will review your documentation and if valid, will issue you a check reimbursing the costs.", "actionD4Link": null, "actionDestructionTitle": null, "actionReceiptTitle": "Proof of Disposal:", "actionE": "Photo of disposal:", "actionE1": "If you have a receipt of invoice to upload, you may upload it here.", "actionE2": "Should show the name of the disposal center", "actionE3": "Confirm the amount charged can be seen clearly", "actionF": "This registration is no longer eligible to submit a receipt or invoice for reimbursement.  If you need assistance or have additional questions, please contact a representative at 1-833-408-0463 between 8:30 a.m. and 6 p.m. (Eastern Time) Monday through Friday.", "actionG": null, "actionH": null, "actionI": null, "actionJ": null, "actionK": "Your proof of disposal has been submitted.", "actionL": "Upon the review of your proof of disposal, we will issue your reimbursement in the form of a physical check if approved. If you need any additional assistance or have any questions, please contact us at 1-833-408-0643", "actionM": "Registration ID: " }, "errors": { "requiredError": "Required field", "required": "Required", "photoFormatError": "Invalid file type. Acceptable photo formats include '.jpg' and '.png'. File size limit is 5MB.", "photoSaveError": "Photo not saved", "emailFormatError": "Invalid email address. Acceptable format: 'X@Y.Z'.", "emailMismatchError": "Email addresses must match.", "phoneFormatError": "Invalid phone number. Acceptable format includes only numbers, no spaces or dashes. Ex.: 'XXXXXXXXXX'.", "postalCodeFormatError_US": "Invalid postal code. Acceptable format: 'XXXXX'.", "postalCodeFormatError_CA": "Invalid postal code. Acceptable format: 'XXXXXX'.", "regexError": "Provided value does not match regular expression.", "addressError": "Invalid shipping address. Please verify the information in all fields and resubmit the request.", "header": "Error", "message": "There was an error submitting your registration.", "emailSave": "There was an issue saving your email address. Please try again.", "invalid": "The serial number entered is not valid. Please double check your entry and update where needed. If you need assistance or have any questions, please contact a Recall Specialist at 833-408-0463.", "misMatch": null, "registered": "This serial number has already been registered. Please review carefully and confirm it is accurate. If you need additional support, please contact us toll-free at 1-833-408-0463 (8:30 a.m. to 6:00 p.m. ET, Monday through Friday)", "notAffected": "If your model is not listed, you are not affected by this recall. You can continue to use your grill.", "notAffectedLogo": null, "notAffectedSticker": null, "imageArrayError": "There was an issue saving your image. Please start your registration over and either use an image that is already saved on your phone, or remove raw mode and burst mode settings.", "actionError": "At least one image upload is required.", "emailValid": "The email domain entered is not recognized. Please review the email address to confirm it is accurate. Suggestion:", "emailValidByPass": "If confirming the email entered is accurate, check this box" }, "validation": { "success": "Information validated successfully!", "error": "Validation failed. Please try again.", "processing": "Validating information...", "emailSuggestion": "Email validation failed. Did you mean:", "emailSuggestion2": "? Please check the bypass option below if you want to continue.", "emailInvalid": "Please enter a valid email address or check the bypass option below.", "emailError": "Unable to validate email address. Please check the bypass option below if you want to continue.", "address": "Please check the bypass option below if you want to continue.", "addressError": "Unable to validate address. Please check the bypass option below if you want to continue." }, "construction": { "header": "We sincerely apologize for the inconvenience.", "message": "Our site is currently undergoing scheduled maintenance and upgrades, but will return shortly.", "thankYou": "Thank you for your patience." } }