Replace your Tommee Tippee Electric Food and Bottle Warmer

If your unit does not have both the 'UL' logo and 'GY' at the end of the batch code (as shown above in red) then it is safe to continue using and not subject to this recall.

If your unit has both the 'UL' logo and GY' at the end of the batch code, please check the numbers in the batch code (as shown above in green). These numbers are in the format 'MMYY' (so 0815 in the picture is August 2015). Please ignore any letters before the highlighted numbers.

Please complete the form below with your details. Once complete you will receive an email with a tracking number of your replacement item within 5 working days.

Please note this form is for use in USA and Canada only

Step 2 - Complete the form below with details about where to ship your replacement product

Title

Miss Mrs. Ms. Mr. Dr.

First Name

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Last Name

*

Street Address (not a PO Box)

*

Street Address 2

Country

- Please Select - United States of America Canada

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State

- Please Select - Nevada Missouri Puerto Rico Florida Alaska Armed Forces Americas New Hampshire Louisiana Rhode Island Vermont Idaho Maine South Carolina Pennsylvania Nebraska Arkansas Washington Montana California Kansas Michigan Hawaii New Jersey North Dakota Armed Forces Pacific Oklahoma Wisconsin Massachusetts Maryland New Mexico Indiana North Carolina Mississippi Illinois Iowa Ohio Colorado Connecticut Tennessee Delaware Utah Minnesota Texas New York Georgia South Dakota Arizona Oregon District of Columbia West Virginia Kentucky Alabama Wyoming Armed Forces Canada Virginia

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Province

- Please Select - New Brunswick Ontario Manitoba Yukon Prince Edward Island Saskatchewan British Columbia Nova Scotia Alberta Quebec Northwest Territories Newfoundland and Labrador Nunavut

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City

*

Zip code / Postal code

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Email Address

*

Verify Email Address

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Phone Number

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How did you hear about this issue?

- Please Select - In a store or from a retailer On social media On the Tommee Tippee website On a different website Word of mouth TV, radio or press

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Total quantity of bottle warmers you're returning

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Step 3 - Unplug the unit. Write today's date and your last name on the front and take a photograph of the item, including the power cord. Next, carefully cut the power cord. For the second photograph turn the unit upside-down so you can see the batch code on the bottom and fix the severed cord in one of the slots. Write your last name and date on the unit again. See examples below.

IMPORTANT: Please note we will ship you the quantity of bottle warmers we are able to verify in your photos. Please be sure that your photo clearly shows the batch code and that each cord has been severed in photo 2.

Example: Power cord before.

Photo 1

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Example: Date code and power cord after.

Photo 2

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Step 4 - Dispose of the unit

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I confirm that the Tommee Tippee Electric Bottle and Food Warmer shown in the uploaded photographs has been disposed of.

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Step 5 - Click submit below. We will check the details and photos, and then you will receive a tracking number by email once the product is in transit to you. Please allow 5 working days.

If you need assistance, please call a Tommee Tippee representative at the toll free number 1-844-340-3420 between 9 a.m. and 5 p.m. (EST) Monday through Friday.