{ "layout": { "siteTitle": null, "forAssistance": "If you need assistance, please contact a representative at 1-833-820-0839 between 8:30 a.m and 6 p.m (Eastern Time) Monday through Friday. Customers outside of the U.S.A. and Canada can reach us using one of the following phone numbers- England: +44 0800-208-1072 | France: +33 0-805-98-79-71 | Spain: +34 900-751-389 | Germany: +49 08001800996 | Australia: +61 1800-223-304 | New Zealand: +64 0800-854-729 | Ireland: +353 1800-851-873", "copyright": null, "registered": null, "pressRelease":"Press Releases", "cpsc": "US CPSC", "cpscLink": "https://www.cpsc.gov/Recalls/2023/Zuru-Recalls-7-5-Million-Baby-Shark-and-Mini-Baby-Shark-Bath-Toys-With-Hard-Plastic-Top-Fins-Due-to-Risk-of-Impalement-Laceration-and-Puncture-Injuries-to-Children", "healthCanada": "Health Canada", "healthCanadaLink": "https://recalls-rappels.canada.ca/en/alert-recall/zuru-robo-alive-junior-baby-shark-bath-toy-recalled-due-laceration-hazard", "contactUs": "Contact Us", "trademark": null, "pleaseSelect": "Please Select", "home": "Home", "faqs": "FAQs", "faqsLink" : null, "videoFull" : "Full-Size Video", "videoFullLink": null, "videoMini": "Mini Video", "videoMiniLink":null, "disclosure": "Prepaid Mastercard Disclosure", "privacy": "Privacy Policy", "privacyLink": "https://zurutoys.com/privacy-policy" }, "contact": { "header": "Contact Us ", "subHeader": "If you need assistance, please contact the recall hotline.", "contactA": "Customers outside of the U.S.A. and Canada can reach us using one of the following phone numbers-", "contactB": "England: +44 0800-208-1072 | France: +33 0-805-98-79-71 | Spain: +34 900-751-389 | Germany: +49 08001800996 | Australia: +61 1800-223-304 | New Zealand: +64 0800-854-729 | Ireland: +353 1800-851-873", "email": null, "phone": "Phone Support: 1-833-820-0839", "hours": "Hours", "monday": "Monday: 8:30 a.m. - 6 p.m EST", "tuesday": "Tuesday: 8:30 a.m. - 6 p.m EST", "wednesday": "Wednesday: 8:30 a.m. - 6 p.m EST", "thursday": "Thursday: 8:30 a.m. - 6 p.m EST", "friday": "Friday: 8:30 a.m. - 6 p.m EST" }, "buttons": { "getStarted": "Register", "continue": null, "next": "Next", "submit": "Submit" }, "step1": { "header1": "Zuru Baby Shark Sing & Swim Bath Toys Safety Recall", "textA": "Zuru, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) is voluntarily conducting a recall of Baby Shark and Mini Baby Shark Bath Toys with hard plastic top fins. The complete Press Release is available in the banner of this site.", "textB":"The recalled full-size Baby Shark bath toys have a", "textB1":"hard plastic top fin,", "textB2":"with three grooves on one side of the top fin, measure 7-inches from nose to tail and were sold in three colors: yellow, pink, and blue. They were sold individually and in packs of three.", "textC": "The recalled Mini Baby Shark bath toys have a hard plastic top fin, measure about 4-inches from nose to tail and were sold in three colors: yellow, pink, and blue. They were sold individually, in packs of two or three, and as part of a Baby Shark Music Water Park playset.", "textD": "Please note that since March 2023, Zuru has sold a version of the full-size Baby Shark with a", "textD1": "silicone", "textD2": "top fin. If the top fin of your shark is softer to the touch than the body of the shark and there is a visible line separating the silicone and plastic portions of your top fin, then your top fin is silicone and is not being recalled.", "textE": "If you have one or more full-size or mini Baby Shark(s) with a hard plastic fin, please immediately stop using the recalled bath toys, take them away from children and register for the recall.", "textF": "To register you will need:", "textF1": "Access to your Baby Shark(s)", "textF2":"Scissors- if you have the full-size shark", "textF3": "Permanent Marker", "textF4": "Device to capture and upload images", "textG": "To watch a video highlighting the steps for preparing your affected Baby Shark for the recall, click the link in the banner at the top of this page.", "textH":"When you are ready, hit Register to continue." }, "step2":{ "2A": "Please select the country where you reside:" }, "contactStep": { "text": "Contact Information:", "textA": "Please provide contact information so we can reach you if we have any questions regarding your registration.", "firstName": "First Name", "lastName": "Last Name", "email": "Email", "verifyEmail": "Verify Email", "phone": "Phone Number", "confirm": "Should the refund be issued to the person listed above?", "attentionTo": "Issue refund to:" }, "addressStep": { "header": "Address:", "subHeader": "Please provide your address below for validation purposes:", "address1": "Address ", "address2": "Apt, Unit, Suite", "city": "City", "country": "Country", "state": "State", "province": "Province", "postalCode": "Postal Code" }, "step5":{ "5A": "Please tell us if you are registering full-size or mini Baby Shark(s). If you have both types, we ask that you complete a separate registration for each type.", "option1":"Full-size - 7 inches nose to tail", "option2":"Mini-size - 4 inches nose to tail", "5B":"Each qualified and approved", "full": "full-size", "mini":"mini", "5B1": "Baby Shark is eligible for a refund of", "5B2":"in the form of a prepaid virtual Mastercard.", "5C1": "Baby Shark is eligible for a refund of approximately", "5C2": "in the form of a prepaid virtual gift card.", "5D": "How many Baby Sharks do you have?", "5E": "Please note if you have more than 3 Baby Sharks, submit additional registrations for the additional sharks. We ask that you number each shark individually in the photos that you upload." }, "step6": { "header": "Your Destruction Code:", "6A": "Please disable your Baby Shark(s) and mark them as instructed below. Then upload a photo documenting that you have complied with these requirements. The number of sharks in your photo should match the number you selected in the previous step. Please follow the instructions carefully to avoid any delay in processing your registration. If you are registering full-size Baby Shark(s) with a silicone top fin, your top fin will not have grooves. Please turn your shark so the activation sensors are facing you and then follow all other steps as directed.", "6B": "Click the button below to watch an instructional video for how to properly disable and mark your shark(s).", "full": "Full-Size Video", "mini":"Mini Video", "6C": "See below for an example of what your photo should look like. Be sure your photo allows us to see the grooves on the top fin (if hard plastic), your destruction code written under the word Recalled and the piece of the tail fin you cut off.", "6D": "Upload photo of your Baby Shark(s):", "6E": "See below for an example of what your photo should look like. Be sure your photo allows us to see the activation buttons on the side, your destruction code written under the word Recalled and the tail fin bent." }, "step7":{ "header": "Certification:", "7A": "Before you submit, please carefully review each of the statements below to affirm compliance with the recall:", "7B": "The Baby Shark(s) has been taken away from any children", "7C": "My photo is a true and correct image of Baby Shark(s) in my possession with the tail fin disabled and the required markings visible", "7D": "I will place my disabled sharks in a non-transparent bag and promptly dispose of it", "7D1": " as soon as I receive my virtual prepaid card", "7E": "I understand that by typing my name below, I am providing my signature.", "7F": " I,", "7F1": ", certify that each of the above statements is true and correct." }, "thankYou": { "thankYou": "Thank You for participating in the Baby Shark Safety Recall", "registrationID": "Your registration ID is", "message1": "Your registration is now complete. You will receive an email shortly confirming that your registration has been received. The email will include details about your registration and outline next steps.", "message2": "We will review your registration and contact you if we have any questions or require additional information. Please do not dispose of your Baby Shark(s) until you receive your virtual prepaid card.", "message3": "We anticipate that your prepaid virtual Mastercard will be issued within 10-14 business days after fully and properly registering for the recall. The virtual Mastercard will be sent to the email address provided on your registration.", "message4": "We anticipate that your prepaid virtual gift card will be issued within 30-45 business days after fully and properly registering for the recall. The virtual gift card will be sent to the email address provided on your registration.", "message5": "IMPORTANT: Keep the affected Baby Shark(s) away from children until you receive your virtual prepaid card. Then place your disabled sharks in a non-transparent bag and promptly dispose of the unit(s).", "message6": "Place your disabled shark(s)s in a non-transparent bag and promptly dispose of the unit(s)." }, "email": { "header": "Zuru Baby Shark Sing & Swim Bath Toys", "header1": "Thank you for registering for the Baby Shark Safety Recall", "id": "Your registration ID is", "name": "Name", "address": "Address", "email": "Email", "phone": "Phone", "product": "Type of Baby Shark", "quantity": "# of Baby Shark(s):", "code": "Destruction Code:", "shipTo": "Card Issued To:", "textA": "We will review your registration and contact you if we have any questions or require additional information.", "textB": "We anticipate that your prepaid virtual Mastercard will be sent within 10-14 business days after fully and properly registering for the recall. The virtual Mastercard will be sent to the email address provided on your registration.", "textC": "We anticipate that your prepaid virtual gift card will be sent within 30-45 business days after fully and properly registering for the recall. The virtual gift card will be sent to the email address provided on your registration.", "textD": "IMPORTANT: Keep the affected Baby Shark(s) away from children until you receive your virtual prepaid card. Then place your disabled shark(s) in a non-transparent bag and promptly dispose of the unit(s).", "textE": "Place your disabled shark(s) in a non-transparent bag and promptly dispose of the unit(s).", "footer": "If you need assistance, please contact a representative at 1-833-820-0839 between 8:30 a.m.and 6 p.m (Eastern Time) Monday through Friday. Customers outside of the U.S.A. and Canada can reach us using one of the following phone numbers- England: +44 0800-208-1072 | France: +33 0-805-98-79-71 | Spain: +34 900-751-389 | Germany: +49 08001800996 | Australia: +61 1800-223-304 | New Zealand: +64 0800-854-729 | Ireland: +353 1800-851-873", "subject": "Zuru Baby Shark Confirmation of Registration" }, "errors": { "requiredError": "Required field", "required": "Required field", "photoFormatError": "Invalid file type. Acceptable photo formats include '.jpg' and '.png'. File size limit is 5MB.", "photoSaveError": "Photo not saved", "emailFormatError": "Invalid email address. Acceptable format: 'X@Y.Z'.", "emailMismatchError": "Email addresses must match.", "phoneFormatError": "Invalid phone number. Acceptable format includes only numbers, no spaces or dashes. Ex.: 'XXXXXXXXXX'.", "postalCodeFormatError_US": "Invalid postal code. Acceptable format: 'XXXXX'.", "postalCodeFormatError_CA": "Invalid postal code. Acceptable format: 'XXXXXX'.", "regexError": "Provided value does not match regular expression.", "addressError": "Invalid shipping address. Please verify the information in all fields and resubmit the request.", "header":"Error", "message": "There was an error submitting your registration." }, "construction": { "header": "We sincerely apologize for the inconvenience.", "message": "Our site is currently undergoing scheduled maintenance and upgrades.", "thankYou": "Please return in 24 hours to try again.", "textA":"www.recallrtr.com/bathshark" } }