Important Safety Information

PTAC Units Recalled Due To Fire Hazard

U.S. Consumer Product Safety Commission

Recall Date: March 1, 2018

Recall Number: 18-113

Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Fire Hazard

Recall Summary

Name of Product: Packaged Terminal Air Conditioner/Heat Pump (PTAC) Units

Hazard: The outdoor fan motor can overheat, posing a fire hazard.

Remedy: Repair

Consumers should immediately contact Goodman to participate in the corrective action plan. Non-commercial owners will receive free installation of the repair by an authorized technician. Commercial owners are being contacted directly and will be provided with free repair kits.

Consumer Contact: If you have an affected product and would like to register for this recall, please follow the directions at the bottom of this page. If you need assistance, please call a representative at the toll free number 1-888-803-0512 between 7 a.m. and 6 p.m. (Central Time) Monday through Friday.

Recall Details

Units: 534,000

Description: This recall involves PTACs sold under the Goodman, Amana, York International, and Energy Knight brand names that were manufactured with certain condenser fan motors. Recalled PTAC models begin with the following prefixes: EKTC15, EKTH15, PMC15, PMH12, PMH15, PTC15, PTH12, PTH15, UCYB15, and UCYH15. Only units with the first four digits of the serial numbers in the range between 1001 and 1709 are affected. The model number and serial number are located on a label behind the front cover of the unit.

Incidents/Injuries: Goodman has received 9 reports of fires, including one reported incident involving smoke inhalation.

Sold Through: Goodman and heating and cooling dealers nationwide between January 2010 and January 2018 for between $700 and $1400.

Manufacturer: Goodman Company, L.P. of Houston, Texas

Manufactured In: United States

Photos

PTAC Unit
Photo of the affected unit

Description of Photo Contents

Model and Serial Number Location
Photo showing the location of the label on the unit

Description of Photo Contents

Label Close-Up
Photo showing the location of the label on the unit

Description of Photo Contents

Packaging Label
Photo showing the label with the blue dot on the product packaging

Description of Photo Contents

PTAC Unit Label
Photo showing a close up of the label with the blue dot with the model and serial numbers

Description of Photo Contents

Some of the PTAC units that have serial numbers in the range between 1001 and 1709 have had the PTAC Motor Shield Kit installed in the factory prior to shipment. Those units can be identified by a blue dot located on the packaging label, and on the PTAC unit as shown below.

More detailed serial ranges for each model group are provided in the table below.

Model Prefix Serial Range
PTC15 1001-1709
PTH15 1001-1709
PTH12 1206-1709
PMC15 1507-1709
PMH12 1506-1708
PMH15 1506-1511
EKTC15 1003-1003
EKTH15 1003-1003
UCYB15 1005-1602
UCYH15 1005-1502