Recall Hotline: 1-888-770-7085
Faraday Bicycles, Inc. Announces Recall of Porteur, Porteur S, Cortland
& Cortland S Bicycle Seat Posts
The four models included in the recall are the Porteur, Porteur S, Cortland and Cortland S. The ebicycles were sold between March 2015 and April 2019.
The bicycle seat posts can break, posing a fall hazard to the rider. Consumers should immediately stop using the recalled products and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Consumers should not replace the seat post themselves and should take their bicycles to a specialty bicycle retailer for installation.
Once you register your bicycle, you will receive a Faraday package containing:
You should immediately stop using the recalled bicycle. You will receive a free seat post replacement and free installation at a specialty bicycle retailer. You should
not replace the seat post yourself. You should take your recalled bicycle to a specialty bicycle retailer for
proper placement and fit of the replacement seat post. We apologize for any inconvenience this might cause.
This information will not be shared or used in any way other than to ship your package to you or to contact you about this registration.
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